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All damaged items received in deliveries MUST be reported within 7 days of delivery. Our teams will require an unpacking video taken when you open your package to help us investigate & determine the origin of any damage related issues.
Once an investigation is conducted, if the damages are deemed to be our fault, we will issue a credit for the affected items as soon as possible. Store credits can be used immediately towards new orders and payments.
We’re aware the site may not be working as expected. Please contact us via live chat for immediate help. Our team can assist with manual Purchase Orders (POs).
